/* Layout: a dispatch ledger — ruled rows, mono for anything a dispatcher would read off a screen,
   one tool-blue accent for actions, and status colour reserved for real states (missed / booked). */
:root{
  --paper:#eceff1; --card:#fff; --card-2:#f6f8f9;
  --ink:#16222c; --ink-soft:#566873; --ink-faint:#8696a1;
  --rule:#d3dadd; --rule-soft:#e4e9eb;
  --accent:#1b5d7e; --accent-ink:#fff; --accent-soft:#e3eef4;
  --live:#1c7a4f; --alert:#a8302f; --pending:#9a6a12;
  --shadow:0 1px 2px rgba(22,34,44,.06), 0 8px 24px rgba(22,34,44,.05);
  --display:"Barlow Condensed", "Arial Narrow", Impact, sans-serif;
  --body:"Source Sans 3", -apple-system, BlinkMacSystemFont, "Segoe UI", Helvetica, Arial, sans-serif;
  --mono:"IBM Plex Mono", ui-monospace, SFMono-Regular, Menlo, Consolas, monospace;
}
@media (prefers-color-scheme: dark){ :root:not([data-theme="light"]){
  --paper:#101820; --card:#18222b; --card-2:#1e2932;
  --ink:#e7eef2; --ink-soft:#9fb0bb; --ink-faint:#74868f;
  --rule:#2a3741; --rule-soft:#222d36;
  --accent:#5fb3dc; --accent-ink:#0c1419; --accent-soft:#1b2c37;
  --live:#49b584; --alert:#e2706e; --pending:#d2a24a;
  --shadow:0 1px 2px rgba(0,0,0,.4), 0 10px 30px rgba(0,0,0,.3);
  color-scheme:dark;
}}
:root[data-theme="dark"]{
  --paper:#101820; --card:#18222b; --card-2:#1e2932;
  --ink:#e7eef2; --ink-soft:#9fb0bb; --ink-faint:#74868f;
  --rule:#2a3741; --rule-soft:#222d36;
  --accent:#5fb3dc; --accent-ink:#0c1419; --accent-soft:#1b2c37;
  --live:#49b584; --alert:#e2706e; --pending:#d2a24a;
  --shadow:0 1px 2px rgba(0,0,0,.4), 0 10px 30px rgba(0,0,0,.3);
  color-scheme:dark;
}
*{box-sizing:border-box}
html{-webkit-text-size-adjust:100%}
body{margin:0;background:var(--paper);color:var(--ink);font:400 17px/1.6 var(--body);
     font-feature-settings:"kern" 1}
img{max-width:100%}
[hidden]{display:none!important}
.wrap{width:100%;max-width:1120px;margin:0 auto;padding-inline:20px}
h1,h2,h3{font-family:var(--display);font-weight:700;letter-spacing:.005em;text-wrap:balance;margin:0}
h1{font-size:clamp(2.6rem,7vw,4.6rem);line-height:.98;text-transform:uppercase}
h2{font-size:clamp(1.9rem,4vw,2.9rem);line-height:1.03;text-transform:uppercase}
h3{font-size:1.28rem;line-height:1.2}
p{margin:0}
a{color:var(--accent)}
.eyebrow{font:500 .76rem/1 var(--mono);letter-spacing:.14em;text-transform:uppercase;color:var(--ink-faint)}
.lede{font-size:clamp(1.08rem,2vw,1.3rem);color:var(--ink-soft);max-width:60ch}
.mono{font-family:var(--mono);font-variant-numeric:tabular-nums}

/* ---- top bar ---- */
.bar{position:sticky;top:env(safe-area-inset-top,0px);z-index:50;background:color-mix(in srgb,var(--paper) 88%,transparent);
     backdrop-filter:blur(10px);border-bottom:1px solid var(--rule-soft)}
.bar-in{display:flex;align-items:center;gap:16px;min-height:60px}
.mark{font-family:var(--display);font-weight:700;font-size:1.32rem;text-transform:uppercase;letter-spacing:.03em;
      color:var(--ink);text-decoration:none;display:flex;align-items:center;gap:9px}
.mark i{width:11px;height:11px;border-radius:50%;background:var(--live);flex:none;
        box-shadow:0 0 0 3px color-mix(in srgb,var(--live) 22%,transparent)}
.bar nav{margin-left:auto;display:flex;align-items:center;gap:22px}
.bar nav a{color:var(--ink-soft);text-decoration:none;font-size:.95rem}
.bar nav a:hover{color:var(--ink)}
@media (max-width:720px){ .bar nav a.hide-sm{display:none} }
/* On a 320px handset the button loses its line and stacks three words tall. Drop the text link
   rather than shrink the one thing on the bar we want tapped. */
@media (max-width:400px){ .bar nav a:not(.btn){display:none} }

.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;border:1px solid transparent;
     background:var(--accent);color:var(--accent-ink);font:600 1rem/1 var(--body);padding:13px 20px;
     border-radius:3px;cursor:pointer;text-decoration:none;transition:filter .15s}
.btn:hover{filter:brightness(1.1)}
.btn.ghost{background:transparent;color:var(--ink);border-color:var(--rule)}
.btn.ghost:hover{background:var(--card-2);filter:none}
.btn:focus-visible,a:focus-visible,input:focus-visible,textarea:focus-visible,button:focus-visible{
  outline:2px solid var(--accent);outline-offset:2px}

/* ---- hero ---- */
.hero{padding-block:clamp(44px,7vw,84px) clamp(40px,6vw,72px)}
.hero-grid{display:grid;grid-template-columns:1.05fr .95fr;gap:clamp(28px,5vw,64px);align-items:start}
@media (max-width:900px){ .hero-grid{grid-template-columns:1fr} }
.hero h1{margin-block:14px 20px}
.hero h1 em{font-style:normal;color:var(--accent);display:block}
.hero-cta{display:flex;flex-wrap:wrap;gap:12px;margin-top:26px}
.hero-note{margin-top:16px;font-size:.92rem;color:var(--ink-faint)}

/* ---- the phone thread ---- */
.thread{background:var(--card);border:1px solid var(--rule);border-radius:6px;box-shadow:var(--shadow);
        min-width:0;overflow:hidden}
.thread-head{display:flex;align-items:center;gap:10px;padding:12px 15px;border-bottom:1px solid var(--rule-soft);
             background:var(--card-2)}
.thread-head .who{font-weight:600;font-size:.96rem}
.thread-head .num{font-family:var(--mono);font-size:.8rem;color:var(--ink-faint)}
.thread-body{padding:15px;display:flex;flex-direction:column;gap:11px}
.evt{display:flex;align-items:center;gap:9px;font-family:var(--mono);font-size:.78rem;color:var(--ink-faint);
     text-transform:uppercase;letter-spacing:.07em}
.evt::before{content:"";width:7px;height:7px;border-radius:50%;background:var(--alert);flex:none}
.evt.ok::before{background:var(--live)}
.evt .t{margin-left:auto;text-transform:none;letter-spacing:0}
.msg{max-width:84%;padding:11px 14px;border-radius:14px;font-size:.98rem;line-height:1.48}
.msg.out{align-self:flex-start;background:var(--accent-soft);color:var(--ink);border-bottom-left-radius:4px}
.msg.in{align-self:flex-end;background:var(--card-2);border:1px solid var(--rule-soft);border-bottom-right-radius:4px}
.msg .meta{display:block;margin-top:6px;font-family:var(--mono);font-size:.7rem;color:var(--ink-faint)}
.thread-foot{padding:11px 15px;border-top:1px solid var(--rule-soft);background:var(--card-2);
             font-family:var(--mono);font-size:.76rem;color:var(--ink-faint);display:flex;gap:8px;align-items:center}
.thread-foot b{color:var(--live);font-weight:500}

/* ---- ruled section ---- */
section{border-top:1px solid var(--rule-soft)}
.sec{padding-block:clamp(44px,6vw,76px)}
.sec-head{max-width:62ch;margin-bottom:clamp(26px,4vw,40px)}
.sec-head h2{margin-block:12px 14px}

/* ---- what it does: ledger rows ---- */
.rows{border-top:1px solid var(--rule)}
.row{display:grid;grid-template-columns:38px 1fr 1.15fr;gap:clamp(14px,3vw,34px);
     padding-block:22px;border-bottom:1px solid var(--rule-soft);align-items:start}
@media (max-width:820px){ .row{grid-template-columns:28px 1fr;row-gap:10px}
  .row .ex{grid-column:2} }
.row .n{font-family:var(--mono);font-size:.82rem;color:var(--ink-faint);padding-top:4px}
.row h3{margin-bottom:6px}
.row p{color:var(--ink-soft);font-size:1rem;min-width:0}
.ex{min-width:0;background:var(--card);border:1px solid var(--rule-soft);border-left:3px solid var(--accent);
    border-radius:0 4px 4px 0;padding:12px 14px;font-size:.93rem;line-height:1.5;color:var(--ink)}
.ex span{display:block;font-family:var(--mono);font-size:.7rem;letter-spacing:.09em;text-transform:uppercase;
         color:var(--ink-faint);margin-bottom:6px}

/* ---- pricing ---- */
.tiers{display:grid;grid-template-columns:repeat(3,1fr);gap:18px;align-items:stretch}
@media (max-width:900px){ .tiers{grid-template-columns:1fr} }
.tier{display:flex;flex-direction:column;background:var(--card);border:1px solid var(--rule);border-radius:5px;
      padding:24px 22px;min-width:0}
.tier.pick{border-color:var(--accent);box-shadow:var(--shadow)}
.tier .tag{display:flex;align-items:center;gap:8px;margin-bottom:14px}
.tier .tag b{font-family:var(--display);font-size:1.5rem;text-transform:uppercase;letter-spacing:.02em}
.pill{font-family:var(--mono);font-size:.66rem;letter-spacing:.1em;text-transform:uppercase;
      padding:3px 7px;border-radius:2px;background:var(--accent);color:var(--accent-ink)}
.pill.wait{background:var(--card-2);color:var(--pending);border:1px solid var(--rule)}
.price{font-family:var(--mono);font-variant-numeric:tabular-nums;font-size:2.1rem;line-height:1.1;font-weight:500}
.price sub{font-family:var(--body);font-size:.84rem;font-weight:400;color:var(--ink-faint);
           vertical-align:baseline;margin-left:3px}
.tier .what{margin:6px 0 18px;font-size:.93rem;color:var(--ink-soft)}
.tier ul{list-style:none;margin:0 0 22px;padding:0;display:flex;flex-direction:column;gap:9px;font-size:.96rem}
.tier li{display:flex;gap:9px;align-items:flex-start;color:var(--ink-soft)}
.tier li::before{content:"";width:6px;height:6px;margin-top:8px;border-radius:50%;background:var(--live);flex:none}
.tier li.carry{color:var(--ink);font-weight:600}
.tier li.carry::before{background:var(--ink-faint)}
.tier .btn{margin-top:auto;width:100%}
.fee{font-family:var(--mono);font-size:.82rem;color:var(--ink-soft);background:var(--card-2);
     border:1px dashed var(--rule);border-radius:3px;padding:10px 12px;margin-bottom:18px}

/* ---- the SMS call-to-action ----
   Carrier review requires a publicly visible place that says WHERE and HOW to opt in. This is it: the number,
   what you get, frequency, rates, and how to stop. */
/* Fills the same width as the form below it. A bordered box that stopped at half width, with a full-width
   form underneath, read as unfinished — so it spans, and splits into two columns rather than stretching the
   small print into one unreadable line. */
.sms-cta{background:var(--card);border:1px solid var(--rule);border-left:4px solid var(--accent);
         border-radius:0 6px 6px 0;padding:24px 26px;display:grid;gap:18px 34px;align-items:start}
@media (min-width:860px){ .sms-cta{grid-template-columns:minmax(0,auto) minmax(0,1fr)} }
.sms-num{display:inline-block;font-size:clamp(1.7rem,4vw,2.3rem);font-weight:500;letter-spacing:-.01em;
         color:var(--accent);text-decoration:none;line-height:1.1}
.sms-num:hover{text-decoration:underline}
.sms-sub{margin:10px 0 0;font-size:1.02rem;color:var(--ink)}
.sms-legal{margin:0;font-size:.88rem;line-height:1.6;color:var(--ink-soft);max-width:58ch}
@media (max-width:859px){ .sms-legal{padding-top:4px;border-top:1px solid var(--rule-soft)} }
.sms-legal a{color:var(--accent)}
.bar-num{color:var(--ink);text-decoration:none;font-size:.95rem;font-weight:500}
.bar-num:hover{color:var(--accent)}

/* ---- form ---- */
.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px}
@media (max-width:760px){ .form-grid{grid-template-columns:1fr} }
.field{display:flex;flex-direction:column;gap:6px;min-width:0}
.field.full{grid-column:1/-1}
label{font:500 .78rem/1 var(--mono);letter-spacing:.1em;text-transform:uppercase;color:var(--ink-faint)}
input,textarea{font:400 1rem/1.5 var(--body);color:var(--ink);background:var(--card);
               border:1px solid var(--rule);border-radius:3px;padding:12px 13px;width:100%}
textarea{resize:vertical;min-height:108px}
input::placeholder,textarea::placeholder{color:var(--ink-faint)}
.hp{position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden}
.form-foot{display:flex;flex-wrap:wrap;gap:14px;align-items:center;margin-top:18px}
.say{font-size:.95rem;min-height:1.4em}
.say.bad{color:var(--alert)}
.say.good{color:var(--live);font-weight:600}
.done{background:var(--card);border:1px solid var(--live);border-left:4px solid var(--live);border-radius:0 5px 5px 0;
      padding:22px 24px}
.done h3{margin-bottom:8px}
.done p{color:var(--ink-soft)}

/* ---- footer ---- */
footer{border-top:1px solid var(--rule);padding-block:34px 44px;color:var(--ink-faint);font-size:.9rem}
.foot-in{display:flex;flex-wrap:wrap;gap:18px;align-items:center}
.foot-in nav{margin-left:auto;display:flex;flex-wrap:wrap;gap:18px}
footer a{color:var(--ink-soft);text-decoration:none}
footer a:hover{color:var(--ink);text-decoration:underline}
.copy{font-family:var(--mono);font-size:.82rem}
@media (prefers-reduced-motion:reduce){ *{transition:none!important;animation:none!important} }

/* ---- long-form pages (privacy, terms) ----
   Narrow screens: one column, contents list above the text.
   Wide screens: the contents list becomes a sticky rail in the left margin and the whole block centres, so the
   width is used by something useful instead of left as a gap beside a 70ch column. */
.doc{padding-block:clamp(34px,5vw,60px) clamp(50px,7vw,90px);display:grid;grid-template-columns:minmax(0,1fr)}
.doc-head{max-width:66ch;padding-bottom:26px;border-bottom:1px solid var(--rule);margin-bottom:34px}
.doc-head h1{font-size:clamp(2.1rem,5vw,3.2rem);margin-block:12px 14px}
.doc-head .upd{font-family:var(--mono);font-size:.82rem;color:var(--ink-faint)}
.doc-body{max-width:70ch;min-width:0}
/* a heading jumped to from the contents list must clear the sticky bar, or it lands underneath it */
.doc-body h2[id]{scroll-margin-top:calc(env(safe-area-inset-top,0px) + 82px)}
.doc-body h2{font-size:clamp(1.35rem,2.6vw,1.75rem);margin-top:40px;margin-bottom:12px}
.doc-body h3{font-size:1.05rem;margin-top:24px;margin-bottom:7px}
.doc-body p{margin-bottom:14px;color:var(--ink-soft)}
.doc-body p strong,.doc-body li strong{color:var(--ink)}
.doc-body ul{margin:0 0 16px;padding-left:0;list-style:none;display:flex;flex-direction:column;gap:9px}
.doc-body li{display:flex;gap:10px;color:var(--ink-soft)}
.doc-body li::before{content:"";width:5px;height:5px;margin-top:10px;border-radius:50%;
                     background:var(--ink-faint);flex:none}
.doc-body dl{margin:0 0 18px;display:grid;grid-template-columns:minmax(0,170px) 1fr;gap:10px 20px}
@media (max-width:620px){ .doc-body dl{grid-template-columns:1fr;gap:4px 0}
  .doc-body dd{margin-bottom:12px} }
.doc-body dt{font-weight:600;color:var(--ink)}
.doc-body dd{margin:0;color:var(--ink-soft)}
.callout{background:var(--card);border:1px solid var(--rule);border-left:4px solid var(--accent);
         border-radius:0 5px 5px 0;padding:18px 20px;margin:22px 0}
.callout p{color:var(--ink);margin:0;font-size:1.03rem;line-height:1.6}
.callout .lbl{display:block;font:500 .7rem/1 var(--mono);letter-spacing:.11em;text-transform:uppercase;
              color:var(--ink-faint);margin-bottom:9px}
.toc{background:var(--card-2);border:1px solid var(--rule-soft);border-radius:4px;padding:16px 20px;margin-bottom:30px}
.toc ol{margin:0;padding-left:20px;display:flex;flex-direction:column;gap:5px;font-size:.95rem}
.toc a{color:var(--ink-soft);text-decoration:none}
.toc a:hover{color:var(--accent);text-decoration:underline}
.toc a.on{color:var(--accent);font-weight:600}

.doc-intro{max-width:70ch;min-width:0}

@media (min-width:1000px){
  /* 210 rail + 56 gap + 70ch text, centred as one block */
  .doc{grid-template-columns:210px minmax(0,70ch);column-gap:56px;justify-content:center}
  .doc-head{grid-column:1/-1;max-width:none}
  .doc-intro{grid-column:2}
  .doc-body{grid-column:2}
  /* spans the intro row and the body row, so the sticky rail can travel the whole length of the text
     rather than being trapped in a one-row grid area */
  .toc{grid-column:1;grid-row:2/span 2;position:sticky;top:calc(env(safe-area-inset-top,0px) + 76px);
       align-self:start;background:transparent;border:0;border-left:1px solid var(--rule);
       border-radius:0;padding:2px 0 2px 18px;margin:6px 0 0}
  .toc ol{list-style:none;padding-left:0;counter-reset:toc;gap:8px;font-size:.88rem;line-height:1.35}
  .toc li{counter-increment:toc;display:flex;gap:9px}
  .toc li::before{content:counter(toc);font-family:var(--mono);font-size:.7rem;color:var(--ink-faint);
                  padding-top:3px;min-width:13px;flex:none}
  .toc a{transition:color .12s}
}
@media (min-width:1000px) and (prefers-reduced-motion:no-preference){
  html{scroll-behavior:smooth}
}
.note-bar{background:var(--card-2);border:1px dashed var(--rule);border-radius:4px;padding:14px 16px;
          font-size:.92rem;color:var(--ink-soft);margin-top:34px}